Privacy Policy

Last updated August 30, 2022

Access Self Storage Privacy and Security Policy

This Privacy Policy (“Policy”) governs the terms and conditions under which you (“User”, “Client” or “you”) are permitted to access or use Access Self Storage’s (“Access”, “We” or “Us”) website at accessselfstorage.com (the “Website”).

We have adopted this Policy to outline how we collect, store and use the information you provide online. This Policy does not apply to other websites which may be linked to this site. If you submit personal information to any of these websites, your information is governed by their privacy policies. Please read the Privacy Policy of any website you visit.

By accessing and using this website, you consent to the collection, use and sharing of your information by Access consistent with this Policy. By accessing and using this website, you also accept and agree to be legally bound by this Policy. If you do not agree with all of the terms of this Policy, you must discontinue access to and use of this Website.

Information We Collect from You

When you become a potential and/or actual customer or if you are applying for employment, we collect and store personal information from you. This information can include your name, phone number(s), address, email address, billing information, credit card information, social security number, driver’s license number, birth date and any other information you choose to provide to Access to identify yourself.

When you visit this Website, we also automatically collect some information about your device such as: your Internet Protocol Address and domain name used but not the email address; the type of browser and operating system you used; the date and time you visited this website; your online transactions; the web pages or services you accessed at this Website and the website you visited prior to coming to this one. These items simply help us understand what is important to our Website visitors and do not personally identify you to anyone.

Access reserves the right to compile, save, use within the scope of our activities, and analyze any and all data (contact and personal data, use history, etc.) that we collect from you through the Website. We use this information for our internal purposes such as responding to your requests for information, contacting you, conducting internal analyses, and processing and completing orders and event registrations; to communicate with you (i.e. to provide you with newsletters, press releases, membership information, or information relating to programs or activities that may be of interest to you); to collect and group demographic and preference information; and to collect general, non-personal, statistical information about the use of the Website, for example how many visitors visit a specific page on the Website, how long they stay on that page and which hyperlinks, if any, they “click” on.

With respect to all communications that you make to Access, including but not limited to feedback, questions, comments, suggestions and the like, and with regard to patterns of usage by the User (such as links accessed): (a) you shall have no right of confidentiality in your communications and Access shall have no obligation to protect your communications from disclosure; (b) Access shall be free to reproduce, use, disclose and distribute your communications without limitation; and (c) Access shall be free to use any ideas, concepts, know-how, content or techniques contained in your communications for any purpose whatsoever, including but not limited to the development, production and marketing of products and services that incorporate such information.

How We Use Your Information

We use your information to measure the number of visitors to different parts of the Website and for a number of different purposes connected with the provision of telecommunications services, for example, to measure the effectiveness of advertising.

Although we may publish aggregated information about usage patterns, we do not disclose information about individual machines or persons except for the reasons set forth in this Policy. We do not sell information which identifies you personally. We may gather more extensive information if we are concerned, for example, about security issues. If we think it is necessary, we can disclose information to relevant law enforcement authorities.

If you choose to provide us with personal information such as your email address, for example, by filling out a reservation form, we will use the information to communicate with you in relation to all goods and services which we provide or which we consider may be of interest to you.

How We Share Your Information

• We do not sell your personal information to any third party.
• We do not share or distribute your personal information to unaffiliated third parties who may want to offer you their own products or services.
• We may provide your information to our contractors, service providers and other third parties we use to support our business and who are authorized only to use your information as necessary for the purpose for which we disclose to them.
• We may use your information to communicate with you, to process payments and to service your account.
• We may share your information as required by law, such as to comply with a subpoena legal process.
• We may share your information when we believe it is appropriate to investigate, prevent, or take action regarding illegal or suspected illegal activities; to protect and defend the rights, property and safety of our company and this Website, our customers, or others; and in connection with our Terms of Use and other agreements.
• We may share your information in connection with a corporate transaction, such as divestiture, merger, consolidation, or asset sale, or in the unlikely event of bankruptcy.

Other than as set out above, you will be notified when your personal information will be shared with third parties, and you will have an opportunity to choose not to have us share such information.

Use of Cookies and Other Tracking Methods

We and our third-party service providers may use a standard technology called a “cookie” to collect information about how you use the Website. Cookies reside on your computer and help the Website recognize your computer’s browser as a previous visitor. On occasion, our Website may also set a “session cookie” which helps us administer the Website. The session cookie expires when you close your browser and does not retain any information about you after it expires. While we recommend that users enable cookies on their browsers in order to enjoy all the features of our website, the decision remains in the hands of the individual. If you do not want information collected through the use of cookies, you should be able to modify your browser preference to provide you with choices relating to cookies. If you choose to reject cookies, you may be unable to use certain Website services (e.g., those services that require you to log on to the Website in order to participate).

We and our service providers may also use so-called “pixel tags,” “web beacons,” “clear GIFs” or similar means (collectively, “Pixel Tags”) in connection with some Website pages and HTML-formatted email messages to track your use of our Website in order to provide you with more useful information and a more personalized experience the next time you visit. Pixel Tags do not contain any personal information and allow us to count users who have visited certain pages of the Website, to deliver branded services, and to help determine the effectiveness of promotional or advertising campaigns. When used in HTML-formatted email messages, Pixel Tags can tell the sender whether and when an email has been opened.

Security of Information

While Access takes security measures to help safeguard your personal information from unauthorized access and disclosure, you should be aware that it is impossible to guarantee absolute security with respect to information sent through the Internet. Accordingly, we do not guarantee that any and all safeguards that we use to protect your personal information will work.

Subsequent Change to the Policy

Access reserves the right to change or otherwise modify the terms and conditions of this Policy without prior notice at any time.

Should this Policy be changed, Access will notify visitors of the updated Policy, post the updated Policy on this Website, and the Effective Date listed at the top of this Policy shall reflect the date of the most recent change. Your continued access or use of this Website signifies your acceptance of the updated or modified Policy.

Children’s Privacy

Access does not knowingly collect, use, maintain, process or disclose personal information from anyone under the age of 13. If Access becomes aware that any child under the age of 13 has provided personal information through the use of this website, Access will delete such information from its files.

Update, Modify or Remove Personal Information

To update, modify or remove your personal information, or opt out of any future contact from us, please contact us at:

By email: accessmgmt@access-store.com

By mail:
Access Self Storage
208 Gates Road
Little Ferry, NJ 07643

By telephone: (201) 807-1010

Should you have any questions or comments regarding this Policy, you may also contact us at the email address or physical address above. Please do not contact any of the above for issues related to your lease and tenancy with Access, as those matters should be taken directly to the facility in which you are storing your property.

California Privacy Rights

The following rights and disclosures only apply to California residents. The notice is provided pursuant to the California Consumer Privacy Act of 2018 (“CCPA”). This notice applies to “consumers” as said term is defined in the CCPA.

You have the right to know about Personal Information collected, disclosed, or sold by Us. Personal Information is ““information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household.” Personal information does not include publicly available information, or deidentified or aggregate information.

During the last twelve (12) months, Access has collected the following personal information about consumers.

Category of Personal Information	Source	Business or Commercial Purpose of Collection
Identifiers (such as real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, Social Security number, driver’s license number, passport number, or other similar identifiers)	From you	To provide services to you
Protected classification characteristics under California or federal law
Commercial information (records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies)
Biometric information
Internet or other similar network activity
Geolocation data	From cookies	To conduct analytics
Audio, electronic, visual, thermal, olfactory, or similar information
Professional or employment-related information
Educational Information
Inferences drawn from any information identified above

Access has disclosed for a business purpose or sold to third parties the following personal information in the last twelve (12) months.

Category of Personal Information	Source	Category of Third Parties to Whom Disclosed
Identifiers (such as real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, Social Security number, driver’s license number, passport number, or other similar identifiers)	From you	Service Provider; Operating systems and platforms; our affiliates
Protected classification characteristics under California or federal law		N/A
Commercial information (records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies)
Biometric information
Internet or other similar network activity		Vendors providing services on our behalf
Geolocation data	From cookies	Data analytics providers
Audio, electronic, visual, thermal, olfactory, or similar information
Professional or employment-related information
Educational Information
Inferences drawn from any information identified above

We do not sell your personal information to any third party.

You have the right to request that we disclose to you what personal information we collect, use, disclose, and sell. You have the right to request that we disclose the categories and specific pieces of personal information we have collected or used and whether that information is sold or shared; the categories of sensitive personal information we have collected or used and whether that information is sold or shared; the length of time we intend to retain each category of personal information, including sensitive personal information.

You have the right to request that we delete any personal information about you which we have collected from you.

You have the right to request that we disclose to you the following: the categories of personal information we have collected about you; the categories of sources from which the personal information is collected; the business or commercial purpose for collecting, selling, or sharing information; the categories of third parties to whom we disclose personal information; and the specific pieces of personal information we have collected about you.

If we sell or share your personal information, or disclose it for a business purpose, you have the right to request that we disclose: the categories of personal information that we collected about you; the categories of personal information that we sold or shared about you and the categories of third parties to whom the personal information was sold or shared, by category or categories of personal information for each category of third parties to whom the personal information was sold or shared; and the categories of personal information that we disclosed about you for a business purpose and the categories of persons to whom it was disclosed for a business purpose.

You have the right to request the deletion of any of your personal information collected by us. You also have the right to opt-out of the sale of your personal information by us.

To make a request for any of the above, you can submit a verifiable consumer request to us at: accessmgmt@access-store.com or call us at (201) 807-1010. You may opt-out of the disclosure and sale of your personal information by clicking Do Not Sell My Personal Information.

We may deny your deletion request if retaining the information is necessary for us or our service providers to:

1. Complete the transaction for which we collected the personal information, provide a good or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform our contract with you. 2. Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities. 3. Debug products to identify and repair errors that impair existing intended functionality. 4. Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law. 5. Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 seq.). 6. Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the information’s deletion may likely render impossible or seriously impair the research’s achievement, if you previously provided informed consent. 7. Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us. 8. Comply with a present or potential legal obligation. 9. Make other internal and lawful uses of that information that are compatible with the context in which you provided it.

You may only make a verifiable consumer request for access or data portability twice within a 12-month period. Your verifiable consumer request must: 1) provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative; and 2) describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.

You may only make a request to exercise your rights on behalf of yourself. You may use an authorized agent to make a request under the CCPA on your behalf. If an authorized agent submits a request on your behalf, the agent will be required to provide proof that he/she is authorized to act on your behalf.

If you submit a verifiable consumer request, we may have to take steps, including, but not limited to, asking questions and ask for additional information, to verify your identity before we can comply with your request. If you use an agent to submit the request, we may ask the agent questions and ask for additional information to verify his/her identify and require the agent to provide proof that he/she is authorized to act on your behalf.

We will endeavor to respond to your verifiable consumer request with forty-five (45) days of receiving the request. If we need more time to respond to your request, we will notify you.

We do not have actual knowledge that we sell the personal information of consumers under 16 years of age.

We will not discriminate against you for exercising any of your rights under the California Consumer Privacy Act of 2018.

Refund Policy

For questions on Refunds or Cancellations, please contact the Manager at your specific location.

Questions

If you have any concerns or questions regarding this Privacy Policy, please feel free to contact us at:

By email: accessmgmt@access-store.com

By mail:
Access Self Storage
208 Gates Road
Little Ferry, NJ 07643

By telephone: (201) 807-1010

Do Not Sell My Personal Information