Large Loading Docks and Jumbo Units to Accommodate Business/Commercial Tenants.
Self Storage Units in Haledon, NJ, on Broadway
FREE Lock and FREE Truck Use with Your Rental!
- Mon - Fri8:00am - 8:00pm
- Sat8:00am - 5:00pm
- Sun9:00am - 5:00pm
- Mon - Sun7:00am - 8:00pm
+ FREE Lock and FREE Truck
+ FREE Lock and FREE Truck
+ FREE Lock and FREE Truck
+ FREE Lock and FREE Truck
+ FREE Lock and FREE Truck
+ FREE Lock and FREE Truck
+ FREE Lock and FREE Truck
+ FREE Lock and FREE Truck
+ FREE Lock and FREE Truck
+ FREE Lock and FREE Truck
Free Lock
Saves you $15 to $20.
Free Truck Use
Use our truck for FREE. Call facility to reserve.
Storage Shelves
Rent them for pennies a day. We even set them up for you.
First Year Rate Guaranteed
No rate increases for your first year!
Parking Spaces
Park your trucks, or cars within locked and secured gates. Rent your space month to month.
Large Loading Dock
Accommodates multiple trucks at once.
Security Monitoring
Your storage unit door has its own separate alarm. You control the code. Get this highest level of security only at Access.
Month-to-Month Leases
No long-term commitment.
Dollies and Carts Available
Help move your things to your unit.
Wide Driveways
Large trucks can get in and out easily.
Jumbo Units
From 350 to 900 sq. ft.
Boxes - Order Online
Curbside Pickup. Everything you need for packing is here.
Labor for Moving
Free Package Acceptance
Earn $25 for Referrals
Community Outreach
We are proud to be involved with the NJ 101.5 Adopt a Family, Haledon Day, Haledon PBA, Manchester Regional High School Basketball and Football teams and Hawthorne High School Basketball and Football teams.
Community Resources
We provide storage services to residents of Prospect Park, North Haledon, Paterson, Hawthorne, and Preakness.
Right at the intersection of West Broadway and Chamberlain Avenue, A Self Storage has an excellent selection of storage units in Haledon, NJ, for when you need a little additional storage space in your home or business. Self storage in Haledon is affordable, convenient, and easy to rent at A Self Storage. Our facility on Broadway is just down the street from The Brownstone and right across from Family Dollar, Dunkin’, and St. Gerard Elementary School.
Featuring storage lockers, heated storage, and outdoor parking for car storage, A Self Storage has the space for just about anything you need to store. Best of all is you can get started right away by giving us a call or using our website to rent or reserve a storage unit today!
Heated Storage Units in Haledon, NJ, Near Paterson
Even when you’re putting sensitive belongings into storage, the heated storage in Haledon featured at A Self Storage gives you added layers of protection those items need. Our heated storage units are located indoors at our facility, keeping them further away from exposure to freezing temperatures and other winter weather conditions.
These storage units in Haledon, NJ, are warmed throughout the year to maintain a more stable temperature within the unit, better protecting your belongings from damages such as cracking, warping, and a loss of functionality. Heated storage units are great for furniture storage, document storage, electronics storage, and plenty more.
Car, Boat, and RV Storage in Haledon
Finding a place for vehicle and car storage in Haledon, NJ, is easy when you rent from A Self Storage. We have a wide variety of storage units available, but we also have parking space for car storage, boat storage, RV storage, and other vehicle storage in Haledon. Park your spare or recreational vehicle at our facility, which is fenced and gated for the security of your belongings.
Storage Unit Pricing in Haledon, NJ on Broadway
Discover flexible self-storage solutions at Access Self Storage on Broadway Ave in Haledon, NJ, designed to fit a variety of needs. Our small units start at just $27 per month, providing a cost-effective option for minimal storage. Medium units, perfect for accommodating larger items, are available from $206 per month. Whether you’re storing personal items or business inventory, our tailored storage options deliver the ideal solution for your requirements.
Unit Size | Starting Price |
---|---|
5×5 | $27 |
5×10 | $109 |
5×15 | $139 |
10×10 | $206 |
Our pricing is competitive and varies based on the size and type of storage unit you choose. Below is a general overview of our rates:
- Small Units (5’x5′ to 5’x10′): Starting price at $27 per month
- Ideal for personal items, seasonal decorations, and small furniture.
- Medium Units (10’x10′): Starting price at $206 per month
- Suitable for storing the contents of a one-bedroom apartment, including appliances and furniture.
Get a Haledon, NJ Self Storage Unit Quote Today
Storage unit prices can vary based on availability, chosen features, or optional add-ons. Factors like seasonality, current promotions, and demand may also influence costs. For the latest and most accurate information on unit sizes, pricing, and availability, don’t hesitate to reach out to our team—we’re here to help with any questions you may have.
Secure and Affordable Storage in Haledon
At A Self Storage, we’re all about offering secure storage in Haledon. At our storage center, the door to your unit has its own alarm, and only you control the code. You can get top-of-the-line security for your storage solutions at A Self Storage, yet you’ll still enjoy the best of both worlds, as we’re also dedicated to having affordable storage in Haledon available to rent.
We strive to keep our storage unit prices low while also offering exclusive discounts and promotions. And with our small storage lockers, even those seeking affordable storage can have options at A Self Storage.
Haledon Business Storage on Broadway
Our storage facility is the ideal place to go when you’re exploring your options for Haledon business storage. Managing your commercial storage is no challenge when you rent storage on Broadway. Use Haledon storage to store the equipment, inventory, supplies, and other essentials of your business.
Storage in Haledon, NJ, is convenient as can be when you rent from our storage facility. At the corner of West Broadway and Chamberlain Avenue, we can provide many businesses of Haledon, NJ, with high-quality clean storage, especially those near Westside Park and Paterson Great Falls National Historic Park. We’re proud to be serving those in:
- Hillcrest
- North Haledon
- Paterson
- Totowa
- Hawthorne
- Prospect Park
- Wrigley Park
- Northside
- Bunker Hill
Storage Lockers to Extra-Large Storage Units in Haledon
Whether you’re looking to rent large, medium, or small storage, we have it all at A Self Storage. With a wide range of unit sizes, you can snag a storage locker in Haledon to keep just a few items in personal storage, or rent an extra-large storage unit with 200 square feet of floor space for those biggest commercial storage jobs.
We’re here to provide the right amount of storage space for your unique needs. And, being just minutes away from William Paterson University and Passaic County Technical Institute, even our local students can find the best fit for student storage in between semesters. To narrow down our many unit sizes, start by using our online size guide.
Broadway Storage Units for Rent in Haledon
Once you have a little extra breathing space in your home or business, you’ll be thrilled by renting storage in Haledon. A Self Storage on Broadway has several options available to you, and we’re here to help you get started today. Simply give us a call or visit our website to rent or reserve a storage unit in Haledon, NJ.
Frequently Asked Questions For Our Haledon, NJ Facility
How can I determine the right storage unit size for my needs?
We offer a variety of storage unit sizes to suit your needs. To find the perfect fit for your belongings, use our storage calculator and size guide.
What security measures are in place at the Haledon facility?
At our Haledon facility, we provide a free lock for our tenants to use with their storage unit. Additionally, each storage unit door is equipped with its own alarm, and you control the code for added security.
What are the access hours for the Haledon storage facility?
Our Haledon tenants can access their storage units daily from 7 a.m. to 8 p.m.
Didn’t Find the Right Storage Unit?
We offer many local storage solutions across the state at all of our storage facilities in New Jersey, or browse our facilities near Haledon, NJ on West Broadway:
- Storage Units in Clifton, NJ
- Storage Units in Franklin Lakes, NJ
- Storage Units in Haledon, NJ on Belmont Avenue
- Storage Units in Little Ferry, NJ
- Storage Units in Oakland, NJ
- Storage Units in Saddle Brook, NJ
- Storage Units in Wayne, NJ
Directions to our Haledon, NJ Storage Facility on Broadway
Directions From the North (Franklin Lakes, NJ)
- Head south on Franklin Ave.
- Turn right onto Haledon Ave.
- Continue onto West Broadway for about 3 miles.
- Turn right into the Access Self Storage facility at 400 West Broadway.
Directions From the South (Paterson, NJ)
- Head north on Main St.
- Turn left onto West Broadway.
- Continue for about 1 mile.
- Turn left into the Access Self Storage facility at 400 West Broadway.
Directions From the East (Totowa, NJ)
- Head west on Union Blvd.
- Turn right onto Haledon Ave.
- Continue onto West Broadway.
- Turn right into the Access Self Storage facility at 400 West Broadway.
Directions From the West (Wayne, NJ)
- Head east on NJ-23 S.
- Turn left onto Alps Rd.
- Turn right onto Belmont Ave.
- Continue onto West Broadway for about 3 miles.
- Turn left into the Access Self Storage facility at 400 West Broadway.
What Our Customers Are Saying
Great staff, Great Location, 2 years and they have been nothing lovely! Thank you for everything!
I was very impressed of Sylvia's execellent customers service. She was very kind and polite in explaining my options in regards to the unit that best served my ... Read More
I was very impressed of Sylvia's execellent customers service. She was very kind and polite in explaining my options in regards to the unit that best served my needs. Shes definitely an asset to this place.
"Exceptional service at A Self Storage! Sylvia went above and beyond to assist me. Her professionalism and kindness made the process seamless. Highly recommend!... Read More
"Exceptional service at A Self Storage! Sylvia went above and beyond to assist me. Her professionalism and kindness made the process seamless. Highly recommend!"
Very good and friendly service. The girl was very knowledgeable and explained everything in detail and very clearly.
I was very impressed of Sylvia's execellent customers service. She was very kind and polite in explaining my options in regards to the unit that best served my ... Read More
I was very impressed of Sylvia's execellent customers service. She was very kind and polite in explaining my options in regards to the unit that best served my needs. Shes definitely an asset to this place.
Hi . I like the place is clean and nice . And the customer service was great. Sylvia is good.
I really appreciate the service at A Self Storage of Haledon. I found the staff very personable and very helpful in dealing with my accommodation. I was very ha... Read More
I really appreciate the service at A Self Storage of Haledon. I found the staff very personable and very helpful in dealing with my accommodation. I was very happy with the results. Thanks!
Very friendly, clean nice love the girls there. They’re all so sweet always help me with the deals.
Amazing staff & clean, they help with picking out the right storage space for you and also make sure you’re 100% comfortable when signing up.
The rental process was a breeze online. Shortly after, I received a call from Sylvia who was extremely pleasant and walked me through the entire process with ea... Read More
The rental process was a breeze online. Shortly after, I received a call from Sylvia who was extremely pleasant and walked me through the entire process with ease. Great place very clean and easily accessible. Sylvia is a gem.
Excellent customer service provided by Silvia. Their involvement with the community is great. We thank them for their service and hope to continue working wit... Read More
Excellent customer service provided by Silvia. Their involvement with the community is great. We thank them for their service and hope to continue working with them.
Is a wonderful storage place. The girls that work there are very friendly and helpful. They always try to make things goes smooth and make you happy becoming pa... Read More
Is a wonderful storage place. The girls that work there are very friendly and helpful. They always try to make things goes smooth and make you happy becoming part of there team. :) Come and get your key. You will not regret it. Im a very happy customer.
Sylvia gets a five star she went above showing me the unit spaces that was available,& the storage building & units very very clean I recommend this place & tal... Read More
Sylvia gets a five star she went above showing me the unit spaces that was available,& the storage building & units very very clean I recommend this place & talk with Sylvia very very nice!
The facility is exactly what I was looking for and more, the grounds are kept well with great security and the service from Sylvia was amazing she was well spok... Read More
The facility is exactly what I was looking for and more, the grounds are kept well with great security and the service from Sylvia was amazing she was well spoken, knowledgeable and very thorough....she explained everything in detail and was extremely accommodating, I would send people here anyday
Great facility, great managers and staff, wouldn't rent a storage no where else. Silvia is awesome, professional and friendly. Highly recommended
Ruth was amazing she gave excellent customer service explanation and demonstration of the facility the way to open lock and access to facility she went above an... Read More
Ruth was amazing she gave excellent customer service explanation and demonstration of the facility the way to open lock and access to facility she went above and beyond and her personality is great that's the kind of experience thats needed to make a customer comfortable and satisfied great job Ruth I'm glad I'm renting with your facility
Ruth was very accommodating and very nice. She informed me about their great start up promotion and she made my process seamless easy and convenient. She was ve... Read More
Ruth was very accommodating and very nice. She informed me about their great start up promotion and she made my process seamless easy and convenient. She was very friendly and it was a pleasure doing business. Also loved how clean and neat the storage rooms were.
I have been a customer at this location for a very long time. Sylvia and Ruth are amazing. They go above and beyond in all aspects! Very professional and the fa... Read More
I have been a customer at this location for a very long time. Sylvia and Ruth are amazing. They go above and beyond in all aspects! Very professional and the facility is very clean. Couldn’t imagine renting anywhere else. Thank you.
My experience with Access is and has always been exceptional. The staff is friendly and knowledgeable but most important they go over and beyond to be helpful!
I went there today to rent a storage with my fiancé. Ruth took care of us and she showed us the size of unit we would be renting. She is amazing and knows her ... Read More
I went there today to rent a storage with my fiancé. Ruth took care of us and she showed us the size of unit we would be renting. She is amazing and knows her stuff. Self Storage you need to never let this star employee go, she is confident and knowledgeable at her job. Also the storage place is very clean and no bad smells. Easy access to the building if needed with safe codes of your choice. Amazing place with amazing prices and definitely amazing staff. Don’t hesitate to come rent out a storage unit here, you won’t be disappointed. Sincerely, K. Solari
I had the Best Experience with a Very Nice Representative named Ruth Today, she made it very Easy for me to get a storage, She also Showed Me a Nice Sized Stora... Read More
I had the Best Experience with a Very Nice Representative named Ruth Today, she made it very Easy for me to get a storage, She also Showed Me a Nice Sized Storage Unit I wasn't Even Expecting with a Great Deal & I Happily Excepted, She Explained Everything thoroughly and that was Extra Helpful for Me, she made coming to this Storage Very Comfortable & Easy Going for Me & I would Highly Recommend Working with Ruth Again Going Forward & On My Next Storage Experience. Thank you Very Much Ruth, you made it very Easy going and Stress Free. Thank you. I would Highly Recommend Working with Ruth Again.
IF THERE WERE MORE STARS, I SURE WOULD BE ADDING! 100/10! not exaggerating whatsoever, every visit I spend in this place sure is memorable. Love the atmosphere,... Read More
IF THERE WERE MORE STARS, I SURE WOULD BE ADDING! 100/10! not exaggerating whatsoever, every visit I spend in this place sure is memorable. Love the atmosphere, genuine caring and respectful employees! RUTH GOES ABOVE AND BEYOND TO GET THE JOB DONE, VERY PASSIONATE IN HER CRAFT!! RECOMMENDING THIS PLACE TO EVERY PERSON I ENCOUNTER :) #ProudCustomer
Excellent service. Every time I needed help with anything, they've always been very helpful.
The front desk is very helpful and friendly and that's always good for business. I have recommended 4 of my family and friends and not to mention I even receive... Read More
The front desk is very helpful and friendly and that's always good for business. I have recommended 4 of my family and friends and not to mention I even received a reward for that. They are fantastic people and awesome business people. Carry On?
I’ve been with this storage facility since about 2016 and have always gotten great customer service. Ruth is very informative, kind, and helpful and the other... Read More
I’ve been with this storage facility since about 2016 and have always gotten great customer service. Ruth is very informative, kind, and helpful and the other lady(I forgot her name) she’s kind as well. It’s not 24/7 HOWEVER, if you need to be there longer than they are, they will instruct you how to do so being that they are a secure and alarmed facility. Ohh and they’re climate controlled and super clean which made my items remain in great condition. I highly recommend
Even though clients come and go. The staff in particular Silvia has time to listen review and and resolve conflicts. Which is a GOOD trait when dealing with cli... Read More
Even though clients come and go. The staff in particular Silvia has time to listen review and and resolve conflicts. Which is a GOOD trait when dealing with clients .Place is always clean, lit and well maintained. I WANT TO GIVE A BIG UP TO ALL THE STAFF AT A self storage.
A self storage is a fantastic option for anyone in need of a reliable and secure storage unit. I've been using their services for about a year and have been tho... Read More
A self storage is a fantastic option for anyone in need of a reliable and secure storage unit. I've been using their services for about a year and have been thoroughly impressed with their professionalism and customer service. The facility itself is always clean and well-maintained, and I appreciate the added security measures they have in place to ensure the safety of my belongings. The staff members are friendly and helpful, and I've never had any issues with accessing my unit or making payments.
Great safe storage units. Friendly staff
Safe and secure. Very reliable storage units. Recommend ñ
Lovely storage facility very friendly and helpful! Ruth is amazing she knows her stuff and goes the extra mile! She goes over and beyond for her customers. Love... Read More
Lovely storage facility very friendly and helpful! Ruth is amazing she knows her stuff and goes the extra mile! She goes over and beyond for her customers. Love storing my stuff here! Thank you Ruth! Austin
Very nice the worker who helped my mom was Sylvia great person and she’s understanding good place. good sized storage units to
Customer service was great! Helped me understand everything about this place and showed me around. It’s clean and easy access for storage.
Great place to rent. Ladies who work in the office are professional and very polite. They explained everything very well. My mom stores with them but I'm the on... Read More
Great place to rent. Ladies who work in the office are professional and very polite. They explained everything very well. My mom stores with them but I'm the one who goes there for her. Ruth and Sylvia always try to help me with my storage needs. I wouldn't rent any other place. Thanks ladies!!!
It's a very good place to store. The staff is wonderful. Place is kept very clean. Sylvia helped me a lot during crisis.
I was a customer a little over 2 years. This location was convenient and the staff are so great. Especially during the Covid-19 pandemic. They units are really ... Read More
I was a customer a little over 2 years. This location was convenient and the staff are so great. Especially during the Covid-19 pandemic. They units are really clean and prices are reasonable. They really made me feel like family. I would use again if needed in the future.
I was a customer a little over 2 years. This location was convenient and the staff are so great. Especially during the Covid-19 pandemic. They units are really ... Read More
I was a customer a little over 2 years. This location was convenient and the staff are so great. Especially during the Covid-19 pandemic. They units are really clean and prices are reasonable. They really made me feel like family. I would use again if needed in the future.
I love this place I never have a problem with them it's always kept Clean I highly recommend this place ????
So glad I found this place, they offer reasonable prices for storage units and overall I had a very pleasant experience from start to end. Ruth was very nice an... Read More
So glad I found this place, they offer reasonable prices for storage units and overall I had a very pleasant experience from start to end. Ruth was very nice and professional. I was very at ease with her that I just signed up right away!
Very helpful staff, and friendly and convenient location.
My mom and I went to get information for storage since we are currently buying a house and we wanted to get basic information. We went to different places but A... Read More
My mom and I went to get information for storage since we are currently buying a house and we wanted to get basic information. We went to different places but A Self Storage in Haledon has been the best one. Ruth explained everything and she was super friendly. We felt comfortable talking to her. She even gave us better recommendations. This is the place to go for storage. Thanks Ruth !!!
The best storage in NJ! The ladies in the office are friendly, polite and professional. Sylvia, Ruth and Cynthia always have done above and beyond to help me w... Read More
The best storage in NJ! The ladies in the office are friendly, polite and professional. Sylvia, Ruth and Cynthia always have done above and beyond to help me with my storage needs.
Sylvia was very professional and helpful. I thought I knew what I wanted and she helped me make a better decision for my needs.
A self storage Haledon Avenue is a great place to use for your additional storage needs. Well lit and secure. The staff is very efficient and professional. Also... Read More
A self storage Haledon Avenue is a great place to use for your additional storage needs. Well lit and secure. The staff is very efficient and professional. Also they have a manager there named Sylvia who is one of the most polite and professional people I have had the pleasure of working with at anytime in my career.
Service is good and it’s cheaper than other places ??
Very professional, very Polite, EXCELLENT SERVICE ....Price is ?
I have been a customer for almost 3 years and I am always pleased with the staff. Customer service is always 5 star. Location is also convenient and safe
Everyone is always very accommodating and helpful, especially Silvia who goes out of her way to help us anyway she can. She is a great asset to our business and... Read More
Everyone is always very accommodating and helpful, especially Silvia who goes out of her way to help us anyway she can. She is a great asset to our business and I really appreciate everything she does for us.
Very Helpfull Staff Recommend Nice & Clean
Great employees safe
Beutiful, friendly staff, always kind & all smiles. Ty for all of this & more.
Very efficient
The best place for space by far the customer service people couldn't be nicer clean and reasonably priced.
The best place for space by far the customer service people couldn't be nicer clean and reasonably priced.
I have been using their storage facility for some time now very happy and the workers are very friendly
I have been using their storage facility for some time now very happy and the workers are very friendly
My second time using Self Storage and the service is always great. The ladies are friendly and professional. Great Prices, safe & good discounts. I will recom... Read More
My second time using Self Storage and the service is always great. The ladies are friendly and professional. Great Prices, safe & good discounts. I will recommend this place to any and everyone. ?
My second time using Self Storage and the service is always great. The ladies are friendly and professional. Great Prices, safe & good discounts. I will recom... Read More
My second time using Self Storage and the service is always great. The ladies are friendly and professional. Great Prices, safe & good discounts. I will recommend this place to any and everyone. ?
Good service. Friendly people.
Nice placr.. safe n very good
Nice placr.. safe n very good
The people are nice and the place is always clean. In the winter it wasn't the warmest but it was not freezing and now in the summer it is now air conditioned b... Read More
The people are nice and the place is always clean. In the winter it wasn't the warmest but it was not freezing and now in the summer it is now air conditioned but, it is not hot like outside either.
The people are nice and the place is always clean. In the winter it wasn't the warmest but it was not freezing and now in the summer it is now air conditioned b... Read More
The people are nice and the place is always clean. In the winter it wasn't the warmest but it was not freezing and now in the summer it is now air conditioned but, it is not hot like outside either.
Ive been using this storage facility for years without any complaints however, today I found a dead dried up mouse in my unit and mouse droppings! I talked to t... Read More
Ive been using this storage facility for years without any complaints however, today I found a dead dried up mouse in my unit and mouse droppings! I talked to the gals in the office and they gave me an insurance pamphlet and assured me if any of my items were damaged to let them know so they can take pictures of it and said i should call the insurance company at that time. Got to admit I was very disgusted to find the rodent in my unit but at least I was made aware of the steps to take moving forward.
Ive been using this storage facility for years without any complaints however, today I found a dead dried up mouse in my unit and mouse droppings! I talked to t... Read More
Ive been using this storage facility for years without any complaints however, today I found a dead dried up mouse in my unit and mouse droppings! I talked to the gals in the office and they gave me an insurance pamphlet and assured me if any of my items were damaged to let them know so they can take pictures of it and said i should call the insurance company at that time. Got to admit I was very disgusted to find the rodent in my unit but at least I was made aware of the steps to take moving forward.
I was treated terrible. My mother passed away and I needed to get access to her storage unit. I looked everywhere in her apartment for her keys and purse and co... Read More
I was treated terrible. My mother passed away and I needed to get access to her storage unit. I looked everywhere in her apartment for her keys and purse and couldn't find them. I really needed to get her will, power of attorney,and life insurance policy and a few of her thing that had sentimental value to me and her grand kids. I am truly devastated ?. It took me 2 days to drive up from Valdosta georgia. I tried to explain to her she is dead and even called the funeral home while I was there. I even offered to pay her rent for the month of December and she has hell bent on keeping me away from my mother's possession during this difficult time. It bad enough I lost my mother now I lost all her photos of my kids. Child hood memories. I am truly torn up by this.
I’m leaving another review because mine is magically gone. This facility is infested with rats or mice. We stored our stuff here two years and it’s all ruin... Read More
I’m leaving another review because mine is magically gone. This facility is infested with rats or mice. We stored our stuff here two years and it’s all ruing with rat poop and urine. They we found our stuff ruin in August and we stopped paying. They told us they would be locking us out until we pay them for storing trash that is ruined due to their own negligence. When my husband found the items ruined they told him he cannot use their dumpster to dispose of the ruined items. The last review I left the manager Alex asked me to call me and he was absolutely no help as he never even returned my call. This business needs to be shut down.
If I could give zero stars I would. Some of the rudest people you ever wanna deal with. Find another storage place since there’s tons of them around the area.
all these reviews HAD to be paid for. DO NOT store your items here there is an infestation of rodents and i left my items here 6 months and everything was RUINE... Read More
all these reviews HAD to be paid for. DO NOT store your items here there is an infestation of rodents and i left my items here 6 months and everything was RUINED designer i have video photos , there were live rats running out as we cleared our unit as well as dead rodent babies throughout don’t do it . and i am making a tik tok it will go viral because this needs to be seen
The worst storage I have ever used. I highly do NOT recommend. Upon the staff’s own regard, they falsified the record stating that we had authorized the close... Read More
The worst storage I have ever used. I highly do NOT recommend. Upon the staff’s own regard, they falsified the record stating that we had authorized the close of the unit which is not true. Only when I went to return the key and retrieve the last of my items did I hear about this. They woman who I spoke with first on the 25 of March wouldn’t even allow for the unit to be checked with her presence just to be sure, stating there was nothing she can do even though the unit space wasn’t rented to anyone else and she claims was empty. They emptied my storage unit of a sentimental item and said the unit was empty when I know it was not. Upon speaking with Sylvia, she said unfortunately the storage was empty and that’s why they had changed the locks. The agreement signed VERBATIM states that the key must be returned to closed the storage but the people at this facility did so anyway and stole or threw out my items. This is not just unacceptable but extremely unprofessional. They claimed to have called me one time before they decide to take these actions and stated that the voicemail box was full when I KNOW it wasn’t. I had a message left same day from another person so they LIED and took actions that were unauthorized and unethical. When asking for proof of the empty storage unit, Sylvia emailed me a picture of only one side of the unit instead of the full room. This is such an unacceptable situation and no one is willing to help or give us any information. DO NOT USE THIS STORAGE.
Very unprofessional staff , rat droppings can be seen in the corners , carts are locked and can only be used when the office is open , you have to get the keys ... Read More
Very unprofessional staff , rat droppings can be seen in the corners , carts are locked and can only be used when the office is open , you have to get the keys from them each time back and forth. Wouldn't recommend.